Settlement Services
Newly arrived refugee, humanitarian and other Culturally and Linguistically Diverse clients are assisted with information, referral and targeted casework to access mainstream services, to reach their full potential and to participate equitably in the Australian community.
This service also provides advocacy, community development, group work and group information sessions on relevant topics, parenting training and consultancy services to mainstream organisations working with culturally and linguistically diverse communities. It strengthens community organisations to build their leadership skills and to increase their capacity to interact and raise issues affecting their communities with government and non -government bodies to achieve settlement outcomes for their communities.
The Specialist Project
The Specialist Project assists newly-arrived humanitarian entrants to seek family reunion, to search for and obtain durable solutions to meet their housing needs and related accommodation issues, and to increase the capacity for newly-arrived communities to advocate for themselves, interact with service providers and build community structures. This project provides intensive casework related to immigration and housing assistance, group work, community development activities including consultations, development of community plans and skills development programs.
The Refugee Driving Project
The Refugee Driving Project provides assistance to clients to pass the knowledge test and obtain a Learner’s permit and on road practical driving assistance to obtain a full lisence.
Eligible clients are given information on the road rules, the role of Highway Patrol, how the fine system works, demerit points, insurances, buying a second-hand care and basic car maintenance.
The project aims to assist refugees to integrate into the community by facilitating effective driver and road safety skills. Doing this will assist in providing access to mainstream facilities, employment and education.

